Course curriculum

  • 1

    Module 1: How to RESPOND Instead of REACT

    • Video 1. What is Tongue Fu!®? (5:50)

    • Video 2. Assess Your Conflict Resolution Style (5:32)

    • Video 3. Fast-Forward Through Frustration (4:24)

    • Video 4. Listen Up and Set the Empathy Example (9:12)
  • 2

    Module 2: Words/Reactions to Lose and Words/Responses to Use

    • Video 5. Stop Arguing, Start Acknowledging (5:04)

    • Video 6. Coach (vs. Criticize) Mistakes (6:39)

    • Video 7. Turn Orders into Requests (4:58)

    • Video 8. Focus on What You CAN Do Instead of What You CAN’T (4:47)
  • 3

    Module 3: Give and Get Respect

    • Video 9. Give Bad News Without Getting Blamed (6:19)

    • Video 10. Become Problem Free (4:23)

    • Video 11. Avoid Going to Extremes (4:11)

    • Video 12. How NOT to Take Difficult People Home with You (6:49)
  • 4

    Bonus Video

    • Video 13. Summary and Plan of Action (6:00)

SAVE $97 by enrolling in BOTH Tongue Fu!® Courses

includes Tongue Fu!® I & II